Privacy Policy

This policy explains how Wyeth Roofing Limited ("we", "us", "our") collects, uses and protects your personal data when you visit wyethroofing.co.uk or contact us. We are the data controller for the information described here.

1. Who we are

• Company: Wyeth Roofing Limited, registered in England & Wales, company number 17328707.
• Registered office: 52 Webster Close, Bracknell, England, RG12 8HJ.
• Email: info@wyethroofing.co.uk
• Phone: 07527 783532

2. The data we collect

Information you give us

When you complete the enquiry form or contact us by phone or email, we collect the details you provide. This is typically your name, email address, phone number and the details of your roofing enquiry (which may include your property address).

Information collected automatically

Our hosting provider records standard server logs (IP address, browser type, pages requested, timestamps) for security and to keep the site running. With your consent, we also use cookies and similar technologies. See our Cookie Policy.

3. How we use your data and our legal basis

• To respond to your enquiry and provide a quote. Legal basis: steps taken at your request prior to entering a contract, and our legitimate interest in responding to enquiries.
• To carry out roofing work you engage us for. Legal basis: performance of a contract.
• To keep records of quotes and work carried out. Legal basis: legitimate interest and legal obligation (e.g. tax and accounting).
• To secure and operate the website. Legal basis: legitimate interest.
• Non-essential cookies / analytics. Legal basis: your consent, which you can withdraw at any time.

We do not use your details for marketing without your consent, and we never sell your personal data.

4. Who we share it with

We share data only with service providers who help us run the business, and only as needed:

• Web3Forms: processes and delivers enquiry form submissions to our inbox.
• Cookiebot (Usercentrics): manages cookie consent on the website.
• Our website host and email provider: to host the site and receive your messages.
• Professional advisers (accountant, insurers) and public authorities where we are legally required to do so.

Some of these providers may process data outside the UK. Where they do, appropriate safeguards (such as UK adequacy regulations or standard contractual clauses) are in place.

5. How long we keep it

We keep enquiry details for up to 24 months if the enquiry does not lead to work. Where we carry out work for you, we keep contract and job records for 6 years after the work is completed, to meet legal, insurance and warranty obligations. Server logs are kept for a short period by our host.

6. Your rights

Under UK data protection law you have the right to: access your data; have inaccurate data corrected; have data erased; restrict or object to processing; data portability; and, where processing is based on consent, to withdraw that consent at any time. To exercise any of these, email info@wyethroofing.co.uk.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

7. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised.